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Again, your
satisfaction is guaranteed here. The utmost care and attention is
given to your order to ensure your delivery perfectly.
In dealing with highly
perishable products, if in case anything go wrong, you bring up a
concern or complaint, we will always listen and resolve the issue
as quick as possible. Our customer service staff are trained to
respond to concerns and can decide on an appropriate course of
action for you on the spot.
Refund:
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If the order is
canceled by the customer 48 hours before the delivery date,
customer will get full refund.
-
If the order is
canceled by the customer 36 hours before the delivery date,
customer will get refund of 50% of the total amount.
-
If the order is
canceled by the customer less than 24 hours before the delivery
date, no refund will be made.
Return & Replace:
If customer not satisfied with
item for any reason, item may be replaced if recipient can send
back the item as delivered within 3 working days, but cannot be
refunded.
We will surely replace the item if you can inform us within 24
hours upon delivery of your items if :
- Faulty items.
- Items damaged in transit
Items cannot be exchanged with
any other item.
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