Biryani,Chinese Food, Sweets,Chocolates, Pizza,KFC,Kabab, Fruits Basket,Ice Cream, Bangla Khabar,Fast Food,Pitha & more...
1. Q: How can I place an order on bdgift.com?
A: Placing an order on bdgift.com is easy! Simply browse our website, select the desired product, add it to your cart, and proceed to the checkout. Follow the steps to provide shipping and payment information, and your order will be confirmed.
2. Q: What payment methods do you accept?
A: We accept various payment methods, including credit cards, PayPal, Visa, Master card, American Express card, Discover, JCB, Diners club, Carte Blanche etc. We also accept offline payments via Express money transfer, Western union money transfer, Bank transfer, Bkash,Nagad,Rocket (Telegraphic Transfer/Wire Transfer or any), Or any available bank/money transfer. Choose the one that suits you best during the checkout process.
3. Q: Can I send personalized messages with my gifts?
A: Absolutely! During the ordering process, you'll have the option to add a personalized message to your gift. We'll make sure your heartfelt message accompanies your chosen gift.
4. Q: How can I track my order's delivery status?
A: You may contact with us for tracking delivery status by email & WhatsApp/ Viber: +8801312597437.
5. Q: What is your delivery policy for gifts?
A: We offer reliable and timely delivery services. 4hours delivery time inside Dhaka city. Our standard delivery options include same-day, next-day, and specific date deliveries within Bangladesh.
6. Q: What if I want to return or exchange a product?
A: We strive to ensure your satisfaction. If you encounter any issues with your gift, then you send back the item as delivered within 24 hours, but cannot be refunded. We will surely replace the item if it is faulty or damaged in transit, but Items cannot be exchanged with any other item. We will replace as soon as possible.
7. Q: Do you offer corporate gifting services?
A: Yes, we provide corporate gifting services tailored to meet your specific needs. Whether you're looking for bulk orders or custom branding, our team will be delighted to assist you in creating the perfect corporate gifts. Please contact us for more information and personalized solutions.
8. Q: Do we call before delivery? What about surprise gift in Bangladesh?
A: when you are proceeded to check out, you will get a field named “special instruction”. In this field you can mention any instruction like “call before delivery” & “surprise gift, don’t call to recipient. If it is surprised gift then we won’t call to recipient & directly delivery gift in your given address at your preferred delivery time.
9. Q: Can I cancel my order?
A: Call our customer service to change the order. Our delivery team, after leaving the supplier is not possible to change. With regards to any refund of a payment you have made online, you must always contact us and not the restaurant.